Can Fandotech work with my existing IT team? Absolutely. Our team is available to fill the gaps, be it assistance with a strategic plan or day-to-day troubleshooting; 90^IT is tailored to your needs.  Taking our cues from your IT Manager, we act as an extension of your IT team providing IT support in New England.

Is 90^IT just labor? No, 90^IT combines labor services with our robust tool set which automates services including, but not limited to, patch management, asset tracking, and failed services restart on critical systems improving uptime.

But I just want a block retainer? Think of 90^IT as an advanced block solution. While a traditional block may offer discounted rates, there is no Service Level Agreement (SLA). 90^IT combines the traditional retainer arrangement with Fandotech plus key remote support services, access to our TAC and an SLA for both remote and on-site services. 90^IT provides a more available network and a streamlined approach to support far exceeding the limitations of a traditional block agreement.

Can I add additional features in the future? Of course! Above we’ve listed some a la carte items that other 90^IT clients have added to their technical support in CT and MA base package. Our Account Specialists can work with you to add features or upgrade your service to the next level based on what will be most cost effective while still meeting the demands of your environment.

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